Years ago some of the biggest names in IM confessed that outsourcing was directly responsible for their success. But that does not mean you will not enjoy those that do apply to you. There can be some pitfalls depending on what you need and where you get your help from. As security is an issue, you will likely not be permitted to employ the services of anyone outside the US or your country meaning you will have to stick with locals. There are businesses whose operation relies on offering independent contractors.